Counterfeit: Detect Early, Prevent Easily with Traceability

According to the Global Brand Counterfeiting Report 2018, the amount of total counterfeiting in the global market had reached 1.2 Trillion USD in the year 2017 and was projected to reach 1.82 Trillion USD by 2020. You will be alarmed to know that even a country’s most crucial Defence products and equipment are counterfeited, let alone luxury goods and other high value items.

The same 2018 report also says that the online counterfeiting led to 323 Billion USD loss in the year 2017. If you are alarmed by the above-mentioned facts, then this article will throw some detailed light into and how can one curb counterfeiting.

What is Counterfeit?

Counterfeit is a burning issue in the world economic framework. But before we move forth, let’s understand what is counterfeit all about. Counterfeit products mean nothing but the presence of spurious products in the market. This is one of the biggest threats to the existing brand names.

People prefer picking up brands because brands provide higher quality of products and the value attached to the brand.

With upgraded technology, it has become easier to copy any brand with ease. The counterfeiting industry is expanding at such a pace that it is now a trillion-dollar threat to any business and or any brand.

Problems caused by counterfeiting

  • Loss of sales revenue and profit margin: With the influx of cheap and exact replica of the real products, people fall for the same. The cheap price and easy availability of the same being the reasons, the existing original brands or businesses start losing on sales revenue and thus face a deficit a profit margin.
  • Fraudulent product warranty claims: With fraudulent products comes fraudulent claims. The counterfeit products for obvious reasons are availed to the consumers at comparatively much cheaper rates because of the usage of compromised quality materials and poor-quality treatment. Thus, their longevity also gets compromised.
  • Product liability claims: With counterfeiting comes no product liability claim. So, in case you encounter defective or damaged products. Or not getting adequate warnings or instructions regarding the product, or even the warranty, you do not have the option to the complaint and seek for the product liability claims. The reason being is that you cannot trace the origin of the counterfeit product. Traceability is a big problem with counterfeits.
  • Damage of brand and product reputation: A common user cannot distinguish between original stuff and a counterfeited one. For him, a replica seems to be the original one. But when replicated products do not live up to the quality of the brand, the brand, and the product’s image get hampered. And most importantly, the customer’s faith in the brand gets shaken. Thus, the customer’s trust focus shifts from the existing brand to some other brand.

How does Traceability help?

With the intrusion of fake goods in the market, traceability can only help survive brands or even small-scale businesses. Traceability varies from product to product. Traceability is divided into two major segments; one is unit traceability and the other one is batch traceability. Unit traceability allows tracing of every single unit and batch traceability allows tracing of the entire batch. Every original brand, business, and the product uses a barcode on its product.

With Traceability system in place, brand owners can locate the entire batch of the product or any single product from the batch, from the supply chain and can take corrective measures if needed. GS1’s traceability provides a solution to such business problems. For more information, visit https://gs1india.org/content/traceability

All You Need to Know About Getting GS1 Barcode Numbers for your Products

Barcode numbers play a crucial role in supply chains, including selling products over the counter and listing them on e-commerce websites. They help retailers and e-tailers in uniquely identifying each product and differentiating them from each other.

Over 2 million brand owners use GS1 barcodes across the globe, making it a de facto standard for the retail industry worldwide.

It is important to note that GS1 India is the only authorised body in India to issue GS1 barcode numbers. However, before making a purchase decision, let’s find out some of the benefits of GS1 barcode numbers

How do Barcodes Work?

Comply with various national and international regulations

Various national and international regulatory bodies have endorsed the use of GS1 barcodes on products. Use of GS1 barcode numbers help you in complying with various requirements, including that of Ministry of Consumer Affairs, DGFT, US FDA, Ministry of Health & Family Welfare, Delhi Excise EU Regulations on UDI, and more. Read more.

Listing products with online and offline retailers

GS1 barcode numbers on your products enable you to list your products faster with leading retailers and online shopping portals.

Higher search ranking of your products

GS1 barcode numbers, when used on a product webpage, shows 40% improvement in search results.

Easy barcode management

GS1’s DataKart service enables free and easy barcode number management and generation of barcode images. Read more about the benefits of DataKart.

GS1 India is the only authorized body to issue GS1 barcodes in India

Read about the business impact of buying barcodes from unauthorized sources.

An affiliate of GS1 Global, GS1 India is a standards organisation by the Ministry of Commerce and Industry, Government of India and Bureau of Indian Standards. GS1 barcode is a 13-digit numeric code with prefix ‘890’ that is registered trademark under GS1 India.

What to do in case you come across unauthorised selling of GS1 barcode numbers?

In case you notice any agency or organisation claiming to provide GS1 barcodes at lower costs, you may report the activity to GS1 India. Give us a call on 011-42890830 or visit https://www.gs1india.org/content/contact-us/. You can also contact GS1 India in case of any query related to purchasing or using GS1 barcode numbers on your products.

Compliance with National and International Regulations Made Easy with GS1 Barcodes

Barcode numbers or unique product codes give an identity to your products, whether you are selling them online or through retain channels. But the benefits of having barcodes are not just confined to having an identity or ease of selling. The benefits are multipronged. One such important benefit of identifying your products with GS1 barcodes is compliance with several government regulations.

Compliance with national and international regulations

Various national and international regulations currently require/endorse the need for GS1 barcode numbers on products. Some of these include:

  • DGFT Public Notice No. 52 2015/2020 mandates use of GS1 barcodes on exported medicines to facilitate track & trace and authentication
  • Delhi Excise department uses barcodes on liquor for authentication
  • Ministry of Health & Family Welfare’s Medical Devices Rules 2017, states global trade item number (GTIN) for medical devices
  • U.S. FDA Regulation for Unique Device Identifier (UDI) for medical devices
  • EU Regulations on medical devices and on in-vitro diagnostics
  • Other regulations, including the Russian Federation law which will be in full force as of January 1, 2020; the EU Falsified Medicines Directive (FMD) which went into full force on February 9, 2018; the Drug Supply Chain Security Act (DSCSA) where serialization mandate went into effect on November 27, 2018

Connect with consumers using Smart Consumer app

With GS1 barcode numbers on your products, you can upload your product information on GS1’s DataKart service, which feeds data to the Smart Consumer mobile app. Consumers can access this product data while scanning the product barcode using the Smart Consumer mobile app. This helps them to get the complete product information of the product, which may not be readable/available on the packaging of products including cosmetics, personal care, etc. This helps a consumer to make better purchasing decision and consume with awareness.

Further, as a part of Digital India and consumer empowerment initiatives, regulatory bodies such as FSSAI and AGMARK have directed brand owners to publish their product data on Smart Consumer app, to make it accessible to consumers.

Please note that GS1 India is the only authorised body to sell and issue GS1 barcode numbers (numbers starting with 890) in the country. Buying your barcode numbers from an authentic source – GS1 India – benefits your business in multiple ways, including compliance with regulatory requirements, improved search results, automated data capture and more.

Business Impact of Buying Barcodes from Unauthorized Sources

Overview

If you are a business owner selling products through retail chains and/or online shopping websites, it comes without saying that your products need to be identified with barcode numbers/unique product codes. These barcode numbers not only enable you to sell products through modern retail channels (online and in-store), but also come with a plethora of other benefits for your business.

It is important to note that GS1 India is the only authorised body to sell and issue GS1 barcode numbers (numbers starting with ‘890’) in the country. Buying your barcode numbers from an authentic source – GS1 India – benefits your business in multiple ways including compliance with regulatory requirements, improved search results, automated data capture and more.

Despite these facts, there are a lot of companies that, due to pricing options, choose to invest in barcodes that are not directly issued by GS1 India. While the offer seems lucrative at first, the consequences of buying barcodes from unauthorised sources can impact your business adversely in the long run. Below are some of such impacts:

Multiple vendors, increased costs

One of the benefits of buying barcodes from GS1 India is the free access to DataKart service for managing product and barcode information. When you buy barcode numbers from an unauthorized source, you need to find and pay packaging and other vendors for encoding barcode numbers into barcode images, which eventually increases your overall cost.

Major retail channels only accept GS1 barcode numbers

Most of the big retail channels in India, both offline and online, only accept products with GS1 barcode numbers to list in their systems (item masters) and avoid scanning issues at the checkout counters. In such cases, barcodes bought from unauthorised sources becomes unusable, therefore, compelling the brand owner to scrap their entire product packaging along with the old barcodes and replace it with new barcode numbers (procured from GS1 India) and new packaging carrying the same.

Hence, to safeguard your business from such nuances, it is advisable to buy GS1 barcode numbers from GS1 India only.

Traceability in Indian Pharmaceuticals

India’s pharmaceutical industry today enjoys global eminence for producing the largest volume of generic drugs in the world, meeting over half of the global demand for vaccines and almost 25% demand of medicines for the United Kingdom. Indian drug companies are recognised globally for their operations across the world.

Despite this critical role that Indian pharmaceutical industry is playing in global healthcare, it becomes a target of various counterfeit allegations from across the world, from time and again. As per a study done in 2014 by one of India’s trade bodies, around 25 per cent of drugs in the India’s domestic supply chain are fake, counterfeit or substandard. According to a report released in April’19 by the office of the United States Trade Representative, 20% of pharma products in India are counterfeit.

As per a report published by the Institute of medicine (IOM), “To Err is Human”, 44,000 to 98,000 deaths occur annually due to medical errors, out of which 7000 deaths per year can be traced to medication errors. This report also recommended three important strategies to avoid medical errors —preventing, recognizing, and mitigating harm from error. The first strategy (recognizing and implementing actions to prevent error) has the greatest potential effect. This includes having systems in place that can detect the possible harms and mitigate them from reaching the patients. Traceability is also one such preventive system that prevents fake drugs from entering into the supply chain.

This report also recommended barcoding of medications as a solution for accurate drug identification.

What is traceability?

According to GS1 – a global organisation that develops standards for identification and barcoding, traceability (in healthcare) is defined as a process that “enables you to see the movement of prescription drugs or medical devices across the supply chain. You can trace backwards to identify the history of the transfers and locations of a product, from the point of manufacture onwards. And you can track forwards to see the intended route of the product towards the point of care.”

A strong track & trace system across supply chain trading partners can help address the menace of drug counterfeits. This requires adoption of global traceability standards by pharmaceutical companies, at different product packaging levels.

An available solution — DAVA (track & trace project of DGFT for medicines exported out of India)

To sustain confidence in the medicines produced in India, the Directorate General of Foreign Trade (DGFT) issued a notice outlining the creation of a track and trace system, way back in 2011. This system enables traceability of pharmaceutical consignments exported from India, to avoid spurious drugs entering into at any points in the supply chain.

The DGFT’s notice mandates exporting pharma companies to mark their export consignments with GS1 barcodes at various packaging levels. This information, along with product hierarchy (parent-child relationship) must be uploaded onto the Drug Authentication and Verification Application (DAVA) web portal, before the consignment is released for customs authorities to scan the barcodes on consignments and cross check the information. Over 380 large and medium-sized pharma companies today upload their daily production data to DAVA.

Regulators and patients alike can authenticate Indian pharmaceuticals and drugs anywhere in the world using DAVA by simply scanning the barcoded labels on packaging.

DAVA has also been recognised by the Asia-Pacific Council for Trade Facilitation and Electronic Business (AFACT), under the United Nations Centre for Trade Facilitation and Electronic Business (UN/CEFACT), who awarded it the e-ASIA Award, as the best trade facilitation system in the region.

 

Source:

https://www.europeanpharmaceuticalreview.com/article/92194/the-impact-of-counterfeit-drugs-in-south-and-south-east-asia/
https://health.economictimes.indiatimes.com/news/pharma/dava-to-check-fake-drugs-export/50396529
https://www.pharmaceuticalprocessingworld.com/the-building-blocks-of-pharmaceutical-traceability/
https://gs1india.org/media/dava-case-study.pdf

Why is Reliable & Updated Product Data Critical for Omni-Channel Retail

At this year’s ‘Thanksgiving Day’ and ‘Black Friday’ in the U.S., on-line shopping overshot sales through retail stores, reversing the shopping trend of earlier years.

With rapid proliferation of online shopping portals and expected expansion of modern retail trade market share from 10% to over 25% in the next few years, providing a seamless shopping experience to consumers becomes imperative.

It needs to be kept in mind that today’s hyper-connected consumer researches thoroughly for a product, both off-line and on-line before deciding to buy.

At the core of delivering a seamless, consistent experience across retail channels to the consumer is ready access to detailed information on retailed products which is accurate, complete, reliable and enables shoppers to make purchase decisions with ease.

Retailers/etailers struggle to get this right most often, with several instances of incomplete information or wrong depiction of products resulting in loss of consumer confidence.

Brand owners/suppliers too struggle with uploading their product information multiple times in proprietary buyer formats, resulting in frequent mismatches and gaps.  This is particularly true since retail products undergo frequent changes with new products that are being introduced and phasing out of earlier products.

The need of the hour is therefore a platform which allows for seamless exchange and updation of information on products between trading partners in a uniform, structured and consistent manner, without requiring multiple data uploads.

This will significantly reduce current dependence of etailers, in particular, to crowd-sourced data that is usually highly unreliable, inaccurate and even malicious, at times.

GS1 India’s ‘DataKart’, created in response to Industry needs and with their active collaboration, fills this gap. This enables brand owners and retailers/etailers to exchange and update product information with accuracy, in real time, with no involvement of any third party.

Operative since 2016, DataKart currently hosts information on over 7 million retailed products across all categories with rich attribute information related to product images, label information etc.

Smart Consumer App is The New System for Redressal of Consumer Complaints: FSSAI & MoCA

FSSAI and Ministry of Consumer Affairs informed the Industry about the new system for redressal of consumer complaints through integration with the ‘Smart Consumer’ mobile app of Department of Consumer Affairs, during the National Conference on ‘Enabling Regulatory Compliance & Connecting with Consumers’.

The conference was jointly organised by Ministry of Consumer Affairs, FSSAI, and GS1 India recently and attended by over 100 companies, including leading brand owners, retailers, and online shopping portals. Some of the participants include Reliance Retail, Big Bazaar, Amazon, Canteen Stores Department, Coca Cola, Paytm, Kellogg’s, Flipkart, Grofers, Walmart, Nestle, Dabur, Patanjali, J&J, HUL, Britannia, Mondelez, Kraft Heinz, ITC, Tata Global Beverages, Mother Dairy, amongst many others.

Shri Pawan Agarwal, CEO, FSSAI, stated that with this integration, no consumer complaint would go unresolved and consumers would gain visibility to FSSAI license number certificates and product recall alerts.

Shri P V Rama Sastry, JS, Department of Consumer Affairs explained how scanning of barcodes (which use GTIN – Global Trade Identification Numbers) on consumer products using the Smart Consumer app would enable consumers to read marking and labelling information with ease, which is otherwise difficult due to small print on product labels.

Leading retailers and brand owners, including Nestle India, Reliance Retail, Canteen Stores Department, Big Bazaar and others shared their experiences of exchanging product data with trading partners using DataKart – a national repository of retailed product data that feeds in information to smart consumer mobile app. They also talked about how DataKart helps them in mitigating challenges in access to quality, up-to-date data on retailed products, including on new product introductions, product withdrawals, active/inactive SKUs, product changes, etc.

Finally, GS1 India provided a detailed roadmap on how Indian Retail Industry could comply with Regulatory requirements and exchange product information amongst stakeholders through DataKart.

Further, the regulators also informed Industry on various Legal Metrology requirements, product recall, and e-commerce guidelines for food business operators.

ShopClues to Improve Their Google Shopping Ads and Their Product Item Master

Unicorn e-commerce platform, ShopClues, is the latest to subscribe to GS1 India’s DataKart service.

Several compelling reasons have prompted ShopClues to subscribe to DataKart such as:

Access to GTIN (EAN code) for each product to meet Google’s requirements

Most e-commerce platforms rely on Google to advertise and sell their products online. In order to do this, advertisers have to submit GTINs as part of their Google Shopping feed. While most brand owners assign unique GTINs to their products, sellers don’t always have the latest/right information, making it a time-consuming process for ShopClues to source the information. ShopClues can now source latest product GTIN information, along with its associated product attributes directly from DataKart, streamlining the process.

Reduce customer confusion while shopping online

Online shoppers solely depend on product descriptions, specifications and images to make purchase decisions. Conflicting or slightly different descriptions about a product can confuse them.

ShopClues has identified that by using the standardised and detailed product description and specifications, available through DataKart, they can ensure consistent information is visible to shoppers, even when sold by different sellers, thereby increasing the probability of sale. Sourcing product data from DataKart will also ensure the data is accurate, trusted and timely as the information is provided directly from brand owners themselves.

Reduce product listing time for sellers

ShopClues also envisions the time sellers take to list products on their platform will reduce due to DataKart. Today, sellers input product descriptions and specifications for each product. Now that product information will be sourced directly from brands (not sellers) through DataKart, sellers will not be required to input the data again at their end, which would speed the product listing process.

Build an accurate item master

Another advantage ShopClues expects from their DataKart subscription is the ease to maintain a unique item master/product catalogue by considerably removing duplicate product entries.

With access to accurate product data, other benefits, such as responding faster to shopper search query online (by matching queries to product catalogues) to recommending similar products based on shopper preferences, are possible.

Upload FSSAI License Number and Take A Step Towards Smart Labelling

FSSAI recently sent a letter to Industry asking them to publish FSSAI license numbers along with other product attributes for all food products to the Smart Consumer mobile app, developed by the Department of Consumer Affairs, Government of India.

To share detailed information on this requirement and to assist Industry in its compliance, GS1 India conducted a series of webinars over the last several weeks. Through these webinars, steps/actions companies need to take in order to make their product information visible to consumers through the Smart Consumer mobile app, were shared.

The app draws FSSAI information along with other core product information from GS1 India’s DataKart service, which allows brand owners to upload, store and share accurate product information and images in a standardised and structured manner.

The advantages for brands in sharing product information through the Smart Consumer app are:

  • Easily share product information that may be difficult to read on the product package due to limited space
  • Give consumers access to more information that could ever fit on a package label
  • Meet all labelling and marking regulatory requirements

This initiative is a step towards furthering the vision of Digital India by utilising alternative means (other than product label) such as Smart Labels, to share required regulatory compliance information with consumers, which could be beneficial to both brands and consumers.

Over 125 Companies Sign Up for DataKart Premium Services

Companies of all sizes across product categories are seeing tremendous value from DataKart’s premium features which allows them to share detailed product information with retailers, online shopping sites, and consumers.

Over 125 companies, which include Cargill India, Heinz, Parle Products, S.C. Johnson Products, Studds Accessories, Panasonic Appliances, Surya Roshini, Hamdard, Usha Shriram Enterprises, Bikanerwala Foods, MTR Foods, Pro Nature Organic Foods, Spicejet Merchandise, Thermocool Home Appliances, Mysore Sangam Agarbatti Works, Dalmia Continental, Duncans Tea, Bliss Chocolates, and Debon Herbals, among others have subscribed to DataKart’s premium features.

With their premium subscription, these brand owners can share standardised, structured product data seamlessly and in real-time with their trading partners. Potential benefits they are expecting to gain from this include:

  • Speed go-to-market time with faster listing of new product introductions and promotions
  • Share structured product data with kirana stores across the country through integration of DataKart with POS applications
  • Save time and effort by entering each product’s information only once and sharing it with multiple retailers/online shopping sites at one go in their required formats
  • Improve fill rates and increase product sales by eliminating ordering and dispatch mismatches through matching of retailer article codes with EAN codes
  • Receive instant acknowledgements from retailers/online shopping sites on product changes, promotions and new product introductions
  • Reduce time spent in updating product data for retailers on an ongoing basis
  • Become GST compliant by mapping product EAN code with its corresponding Harmonised System (HS) code
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